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About DreamHost
DreamHost is a Los Angeles-based web hosting provider and domain name registrar. Founded in 1996, it is notable for being employee-owned and having an independent structure, which it leverages to promote strong policies on privacy and open-source software. DreamHost is one of only a few hosting companies officially recommended by WordPress.org.
The company provides a wide range of services, including Shared Hosting, Managed WordPress Hosting (DreamPress), Managed VPS Hosting, Dedicated Servers, and Cloud Computing (DreamCompute/DreamObjects). DreamHost is known for its customized, intuitive control panel, its strong commitment to security (including a 100% Uptime Guarantee), and its industry-leading money-back policy.
Best Ways to Save at DreamHost
- Commit to a Long-Term Shared Plan: DreamHost offers the most dramatic savings on its Shared Hosting plans, particularly the 3-year term. For instance, the Shared Starter plan can be purchased for as low as
/month, which represents a significant discount (e.g., up to 75% off) compared to its monthly rate.
- Leverage the Free Domain and Privacy: All annual hosting plans include a Free Domain Name for the first year and Free Domain Privacy (WHOIS protection), a service often charged for by competitors, reflecting DreamHost's commitment to user privacy.
- Look for AI-Powered Inclusions: DreamHost is integrating AI tools into its platform, offering features like an AI Website Builder and AI Business Suite free with all hosting plans, adding significant value without extra cost.
- Choose Annual Email Hosting: If your plan doesn't include free email (such as the Shared Starter plan), you can save by purchasing annual email hosting, which is available for a lower monthly rate (e.g.,
/month) compared to paying monthly.
DreamHost Services and Policies
- Industry-Leading Money-Back Guarantee: DreamHost offers an unparalleled 97-day money-back guarantee on Shared Hosting plans. This generous period is one of the longest in the hosting industry, providing ample time for new users to evaluate the service.
- Note on Refund: The refund applies to hosting fees only. Domain registrations are non-refundable but remain yours for the full purchased term. VPS and DreamPress plans typically revert to a standard 30-day money-back guarantee.
- 100% Uptime Guarantee: DreamHost famously offers a 100% network uptime guarantee. If your website's performance falls short of this guarantee due to issues on their end, you may be eligible for compensation.
- Custom Control Panel: Unlike many competitors who use cPanel, DreamHost utilizes a custom-designed control panel that is celebrated for its simplicity and user-friendliness, particularly for WordPress management.
- Customer Support: Support is available 24/7 via live chat and email/ticket system. Direct phone support is generally not included but can be purchased as an add-on service, or a callback can be requested.
- Security & Privacy: All plans include a Free SSL/TLS Certificate and Free Automated Daily Backups. DreamHost also provides a robust commitment to user privacy, including free WHOIS privacy.
Buy Now, Pay Later
DreamHost requires upfront payment for its long-term hosting plans to secure the promotional pricing.
- Monthly Payment Option: DreamHost allows customers to pay month-to-month for both Shared Hosting and Managed WordPress Hosting, providing flexibility. However, these monthly rates are significantly higher than the discounted annual rates.
- Payment Methods: DreamHost accepts major credit cards (Visa, MasterCard, Amex) and PayPal for payment.
DreamHost Frequently Asked Questions
| Question | Answer |
| How long is the money-back guarantee? | DreamHost offers an industry-leading 97-day money-back guarantee for new Shared Hosting accounts. |
| Is the domain privacy free? | Yes, DreamHost includes free domain privacy (WHOIS protection) with every domain registration, which is an extra fee at many competitors. |
| Do they offer a free trial? | While not a "free trial," the 97-day money-back guarantee serves as a nearly three-month risk-free period. |
| Does DreamHost have phone support? | DreamHost primarily relies on 24/7 live chat and ticket support. Direct phone support is not included by default, but customers can pay extra for the option to request callbacks. |
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