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About SEPHORA
SEPHORA is a French multinational retailer of personal care and beauty products, and a leader in the global beauty industry. The company is known for its unique open-sell environment, which encourages customers to explore and test products from a wide variety of brands. Sephora's product range includes cosmetics, skincare, fragrance, body, and hair care items from both well-known luxury houses and emerging, exclusive brands. Owned by LVMH Moët Hennessy Louis Vuitton, Sephora has become a champion of diversity and inclusivity in beauty retail, with its famous tagline "We Belong to Something Beautiful".
Best Ways to Save at Sephora
- Join the Beauty Insider Program: This free loyalty program is one of the best ways to get value from your purchases. Members earn points on every dollar spent, which can be redeemed for products in the Rewards Bazaar. You also get a free birthday gift and exclusive access to sales events.
- Shop the "Sale" Section: Sephora's website and app feature a dedicated "Sale" section where you can find discounted products from various brands, including seasonal items and last-chance deals.
- Look for Point Multiplier Events: Throughout the year, Sephora holds special events where members can earn extra points on specific products or categories, allowing you to accumulate rewards faster.
- Take Advantage of Tiered Sales: Sephora's semi-annual VIB Sale is a major event where members get tiered discounts based on their loyalty status (Insider, VIB, or Rouge). These are the best times to stock up on your favorites.
- Get Free Samples: Every online order comes with the option to choose free samples at checkout, allowing you to try new products before committing to a full-size purchase.
Sephora Store Services and Policies
- Shipping & Delivery: Sephora offers free standard shipping on orders over a certain amount. For a yearly fee, the Flash Shipping program provides free two-day shipping on all orders with no minimum purchase.
- Return Policy: Sephora has a generous return policy. You can return new or gently used products for a full refund within 30 days of purchase. Returns can be made both in-store and by mail.
- In-Store Services: Many Sephora locations offer complimentary mini makeovers, beauty lessons, and personalized consultations with Beauty Advisors. You can also use the Buy Online, Pick Up In Store service for quick and easy shopping.
Buy Now, Pay Later
Sephora has partnered with several "Buy Now, Pay Later" services, which may include Klarna, Afterpay, and Zip. These services allow you to split your total purchase into several smaller, interest-free payments over a set period. You can select these options as a payment method during checkout for eligible online orders.
Sephora Frequently Asked Questions
- What is the Beauty Insider program?It's a free loyalty program that allows you to earn points on purchases, get a free birthday gift, and access special sales and promotions.
- Does Sephora offer free shipping?Yes, free standard shipping is available on orders over a certain amount, and also through the paid Flash Shipping subscription.
- What is Sephora's return policy?You can return new or gently used items for a full refund within 30 days of purchase.
- What is Sephora known for?Sephora is known for its wide selection of brands, its open-sell store format, and its robust loyalty program. It is a one-stop shop for a variety of beauty products, from skincare to fragrance.
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