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About ALDO
ALDO is a Canadian multinational fashion retailer specializing in stylish and accessible footwear, handbags, and accessories. Founded in Montreal in 1972 by Aldo Bensadoun (or "Mr. B"), the company was built on a vision to be a different kind of company—one committed to ethics, compassion, and customer understanding.
Today, ALDO operates over 1,500 retail locations across more than 100 countries and continues to be led by the Bensadoun family, representing four generations in the shoe business. ALDO's core mission is centered on human values: Love, Integrity, and Respect. The brand is a global champion of Diversity, Equity, and Inclusion (DEI), actively supporting various communities and promoting a corporate purpose to "create a world of love, confidence, and belonging."
ALDO Crew Loyalty Program
The ALDO Crew is a free, tiered loyalty program that provides progressively richer benefits based on a member's rolling 12-month spend.
| Tier | Spend Threshold (12 months) | Key Benefits |
| Crew | $0 - $149 | 15% Welcome Offer; Free Shipping over $50; Exclusive Price Drops and Bundles. |
| Crew Plus | $150 - $299 | All Crew Benefits, PLUS: 15% Annual Reward Voucher; 6-month extended product guarantee; Specific 20% off bags (when buying footwear). |
| Crew VIP | $300+ | All Crew & Plus Benefits, PLUS: 20% Annual Reward Voucher; Free Shipping on ALL orders; Free Birthday Gift (up to $15 value, in-store only); Ability to share 20% Reward Voucher with friends. |
Best Ways to Save at ALDO
- Join ALDO Crew (Essential): Enrollment is free and instantly provides a 15% off welcome offer and access to reduced shipping thresholds, price drops, and annual rewards.
- Sign Up for Email/SMS: New subscribers often receive a 10% to 15% off coupon for their first order, in addition to being notified of seasonal sales and promotions.
- Shop the Sale Section: ALDO maintains a permanent "Sale" section on its website. The deepest markdowns (50% to 80% off) are typically found during major end-of-season clearance events in late spring and autumn.
- Student/Key Worker Discounts: ALDO offers exclusive discounts (often 10% to 20% off) for verified students, military members, healthcare workers, first responders, and teachers through partners like ID.me or Student Beans.
- Utilize Cashback Programs: Services like Rakuten and Swagbucks frequently offer percentage-based cashback rewards on ALDO purchases.
ALDO Store Services and Policies
| Policy | Details |
| Shipping | Free standard shipping is offered for all orders over a general threshold (e.g., $75 or $99 USD). ALDO Crew VIP members receive free standard shipping on all orders. |
| Returns | ALDO allows returns for most unworn, eligible items within 60 days of purchase, provided they are in sellable condition with original packaging. |
| Non-Returnable Items | Due to hygiene concerns, items like face masks, earrings, jewelry, insoles, cosmetics, and underwear are typically considered final sale and may not be returned. |
| Extended Guarantee | ALDO Crew Plus and VIP members receive an extended six-month guarantee against product defects, significantly longer than the standard policy. |
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