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About Dunkin'
Dunkin', originally founded as Dunkin' Donuts in 1950, is an American multinational coffee and quick service restaurant company. It is one of the largest coffee and doughnut chains in the world, with over 14,000 locations globally. While historically known for its doughnuts and baked goods, Dunkin' rebranded in 2019 as a "beverage-led company," emphasizing its wide selection of coffee, espresso, and frozen drinks.
The company operates through a large-scale franchise model, offering a menu that includes various coffee beverages (hot, iced, espresso, cold brew, and frozen drinks), classic doughnuts, breakfast sandwiches, bagels, muffins, and its signature Munchkins (doughnut holes). Dunkin' is celebrated for its speed, convenience, and commitment to offering high-quality coffee and breakfast items on the go, solidifying its place as a daily routine for millions of customers.
What are the best ways to save at Dunkin'?
The primary way to save at Dunkin' is through its rewards program, mobile app offers, and third-party payment options.
- Join Dunkin' Rewards: This free loyalty program is the most effective way to save. Members earn 10 points for every $1 spent on qualifying purchases in-store or via the app. Points can be redeemed for various free food and drink rewards, starting with small treats at 150 points.
- Achieve Boosted Status: Members who visit 12 times in a calendar month unlock "Boosted Status," which increases their earning rate to 12 points for every $1 spent for three months, providing a 20% higher return on spending.
- Utilize Exclusive App Offers: The Dunkin' app is the hub for exclusive, member-only offers, discounts, and promotions (e.g., free medium coffee with any purchase, mobile-only discounts, or bonus point opportunities).
- Earn a Birthday Reward: Members who add their birthday to their account receive a special birthday bonus, typically $3 points on all purchases made the day before, on, or the day after their birthday.
- Use Credit Card Statement Credits: Certain third-party credit cards, such as the American Express Gold Card, offer a monthly statement credit (e.g., up to $7 per month) when the card is used for eligible purchases at U.S. Dunkin' locations.
- Look for Receipt Surveys: Some receipts include a code for a customer satisfaction survey, which can reward the customer with an offer for a free item, such as a free doughnut with a beverage purchase.
Dunkin' Sales and Seasonal Discounts
Dunkin's promotions are frequent and often tied to seasonal flavors, new menu items, and major holidays.
- Seasonal Menus: Dunkin' launches new, limited-time beverages and food items each season (e.g., Pumpkin Spice in the fall, Peppermint Mocha in the winter). These new items are frequently featured in limited-time discounted promotions, such as "a medium seasonal latte for a specific price."
- Holiday-Themed Promotions: The brand offers various deals and special items around holidays, including National Coffee Day (often featuring a free coffee offer) and Halloween (with special doughnut designs).
- Mobile Monday/Tuesday Deals: Dunkin' often runs recurring weekly offers (such as bonus points or discounted items) exclusively for members who place a mobile order on a specific day of the week.
Dunkin' Store Services and Policies
Dunkin' primarily offers quick-service food and beverage in a franchised environment.
- Mobile Ordering: The Dunkin' app allows customers to place orders ahead for quick pickup in-store or at the drive-thru. This is the fastest and most rewarded way to shop.
- Digital Payment: The app supports a seamless payment experience, allowing users to link credit/debit cards, as well as digital wallets like Apple Pay, for payment and automatic rewards tracking.
- Dunkin' Gift Card: Branded gift cards (formerly Dunkin' Card) can be loaded and used for purchases. While purchasing or reloading a card does not earn rewards points, the card is often used as a convenient payment method within the app.
- Franchise Model: Because Dunkin' operates under a franchise model, the menu items and pricing may vary slightly by location, and not all locations participate in the Dunkin' Rewards program.
Dunkin' Memberships and Credit Cards
Dunkin's main loyalty tool is its free rewards program, but it also benefits from external financial partnerships.
- Dunkin' Rewards: This is the brand's sole and central loyalty program. It has no membership fee and is essential for all deals, rewards, and mobile convenience.
- Partnered Credit Card Offers: As noted, Dunkin' purchases are often eligible for statement credits or bonus points through external credit card companies, rewarding customers for making Dunkin' part of their daily routine.
Buy Now, Pay Later
While Dunkin' transactions are typically low-value, quick purchases, BNPL options are generally available for higher-value merchandise purchases.
- Third-Party Services: For purchases of branded merchandise (e.g., apparel, coffee makers, large bulk orders of packaged coffee) made on the official Dunkin' online shop or via third-party vendors, services like Klarna and Sezzle may be available to split the total cost into interest-free installments.
Dunkin' Frequently Asked Questions
How much is a free reward?
Rewards are structured into tiers. For example, 300 points can be redeemed for a classic doughnut, while 600 points covers a medium Hot or Iced Coffee or Tea. Specialty drinks and breakfast sandwiches require higher point totals.
How do I get the birthday reward?
You must be a Dunkin' Rewards member and have your birthday saved in your account profile. The reward (3X points) will be loaded to your app/account to use on one purchase made on your birthday or the day before/after.
Do I have to use the app to earn points?
The app offers the best experience, but you can also earn points by providing your registered phone number at checkout at participating locations. However, redeeming rewards must be done via the Dunkin' App.
Can I still buy Dunkin' K-Cups and packaged coffee at the grocery store?
Yes, Dunkin' branded coffee products are widely available at grocery and retail stores. However, these purchases generally do not earn Dunkin' Rewards points unless a specific promotion is running.
