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About Enterprise Rent-A-Car
Enterprise Rent-A-Car is a major American car rental agency, known globally for providing transportation solutions. Founded by Jack C. Taylor in St. Louis, Missouri, in 1957 (originally as Executive Leasing Company), the company's philosophy centers on exceptional customer service and the idea of being a neighborhood rental service. Enterprise is the flagship brand of Enterprise Holdings, which also owns National Car Rental and Alamo Rent a Car.
The company's initial focus was on "home city" rentals—serving customers who needed a replacement vehicle due to an accident, repair, or for a local trip. It has since grown its presence at major airports worldwide.
Beyond standard car rentals, Enterprise offers commercial fleet management, used car sales (Enterprise Car Sales), and commercial truck and van rentals (Enterprise Truck Rental). The company is highly recognized for its extensive global network and its famous slogan, "We'll pick you up."
Best Ways to Save at Enterprise
Join Enterprise Plus: This is the free loyalty program for frequent renters. Members earn points on every dollar spent, which can be redeemed for free rental days with no blackout dates. Members also get faster check-in service.
Book at a Non-Airport Location: Airport rentals often include extra taxes and fees (known as "surcharges") that neighborhood branches do not. Renting from a local Enterprise office can often lead to significant savings, and they still offer their signature "We'll pick you up" service.
Look for Deals and Seasonal Promotions: Enterprise frequently posts special offers on its website, including discounts on weekend specials or base rates for rentals of three days or more. Check their "Deals & Promotions" page before booking.
Utilize Partner Discounts: While Enterprise may not partner with every club (like AAA or AARP for a direct discount), checking your corporate travel codes or university alumni benefits can often unlock special negotiated rates for personal travel.
Prepay Your Rental: For some reservations, Enterprise offers a discounted rate if you choose to pay for the rental in full at the time of booking. Be aware that prepaid reservations may have stricter cancellation fees.
Enterprise Store Services and Policies
Pick-Up Service: Enterprise's unique selling point is their "We'll pick you up" service, offering transportation to the local branch (usually non-airport) to retrieve your rental vehicle.
Driver Requirements: Renters must present a valid driver's license and meet the minimum age requirement (which varies by location, often 25, though renters aged 21-24 may rent certain vehicles for an extra fee). A credit card or debit card is required for the deposit.
Cancellation Policy: If you did not prepay for your reservation, there is generally no cancellation fee. If you prepaid, there is a cancellation fee (typically a flat rate) that is deducted from your refund if the booking is canceled within 24 hours of pick-up.
Insurance & Protection Products: Enterprise offers various optional protection products at the counter, such as Damage Waiver, Roadside Assistance Protection, and Personal Accident Insurance, to cover the vehicle or renters during the trip.
Buy Now, Pay Later
Enterprise Rent-A-Car itself typically does not offer "Buy Now, Pay Later" (BNPL) services for short-term car rentals. The total rental cost is usually paid upon return of the vehicle.
- Note: Enterprise has partnered with travel BNPL providers like Uplift on some travel packages. Enterprise Car Sales, the division that sells used cars, offers traditional financing options for vehicle purchases.
Enterprise Frequently Asked Questions
Does Enterprise offer free cancellation?
Yes, if you did not prepay for your reservation, there is generally no cancellation fee. If you prepaid and cancel with enough notice (usually more than 24 hours), you receive a refund minus a small fee.
Does Enterprise offer unlimited mileage?
Most standard car rentals from Enterprise include unlimited mileage, particularly for domestic travel. Always check the terms of your specific reservation and vehicle class, as some specialty or premium vehicles may have mileage limits.
What should I do about gas?
The most cost-effective option is to return the car with the gas tank as full as when you picked it up. Enterprise also offers a "Prepaid Fuel" option, which allows you to pay for a full tank up front and return it empty, but this is usually more expensive than fueling yourself.
What is the minimum age to rent a car?
The minimum age to rent a car from Enterprise is generally 21, but renters under 25 may be charged an "Underage Driver Fee" (or "Young Renter Fee").
